Introducing: Electronic Payments and Statements
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Sign up for electronic payments today! It’s fast, easy, and free.
With Optum® Electronic Payments and Statements (EPS) your claim payments, Explanation of Benefits (EOB) and remittance advisories are delivered to you electronically. Whether you prefer direct deposit (ACH) or virtual card payments (VCP), this service allows faster payment, easier reconciliation, less paperwork and greater efficiency.
With Optum EPS you will:
- be paid 5–7 days faster than with paper checks.
- receive payment and remittance information on the same day.
- be able to accept multiple claim payments in a single transaction.
- eliminate manual processing.
- access all claim and payment data on a secure, encrypted payment system with fraud monitoring.
- have access to a full-service provider support center with just a phone call.
- choose the payment option that works best for you.
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* ACH/direct deposit
- Payments are deposited directly into your bank account.
- Easy, self-service tools are available to manage bank accounts for routing and payment segmentation.
* VCP
- Use nothing more than your existing point-of-sale technology to process payments. No need to share bank account information.
- Optum virtual cards are re-loadable, so you redeem payments on the day funds are loaded to your account.
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If you have further questions, please call our customer service team at 800-445-9090.