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Eligibility Search Information

There are two ways to which you can search for a member. We encourage using Subscriber ID as the primary way to search. However, we also allow you the ability to search by the member's name and date of birth. If more than one record is found, you will be asked to enter in additional information.

Duplicate records have been found.

	Name	Group	Coverage End Date	Address	Status
	{{a.demographics.memberName.firstName}} {{a.demographics.memberName.lastName}}	{{a.groupInfo.groupID}}	{{a.coverages[0].coverageDates.stopDate \| date : "MM/dd/yyyy"}}	{{a.postalAddress.line1}}	{{a.status}}

Claim Search By Tax ID

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Claim Search by Tax ID

The information being searched will be for the Tax ID you supplied when registering for the site. If this Tax ID is no longer valid, please contact our customer service team so that we can better assist you.

{{claim.errortaxid}}..

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Subscriber ID Name

*From Date

*To Date

*Date Of Birth

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Duplicate records have been found. Please refine your search by providing the following additional information:

*SubscriberId

*ZipCode

*First Name

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Subscriber ID	Plan Description	Product ID	Eligible	Effective Date	End Date	Eligibility Through Date	Essential Health Benefit	Transaction Type
{{subscriberId \| maskNumber}}	{{onePlan.plan.codeDesc}}	{{onePlan.product.codeValue}}	{{onePlan.eligibilityIndicator}}	{{onePlan.memberEligibilityEffectiveDate \| date :'MM/dd/yyyy'}}	{{onePlan.eligibilityTermDate \| date :'MM/dd/yyyy'}}	{{onePlan.eligibilityPaidThroughDate \| date :'MM/dd/yyyy'}}	{{onePlan.ehbIndicator}}	Select

Claim Search by Member Information

Roster Info
Applicable to DHMO provider groups with assigned members

Published Date	View
{{item.creationTimestamp.toDateString()}}	View

Recent Treatment Plans

Date Last Edited	Treatment Plan Name	Member Name	View Plan
{{item.lastUpdateDate \| date: "MM/dd/yyyy" }}	{{item.treatmentName}}	{{item.memberName}}	Details

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Recent Claims

Subscriber ID	Amount Claimed	Claim Status	View
{{item.member.memberId \| maskNumber}}	$ {{item.totalCharge}}	{{item.claimStatusCode.codeDesc}}	EOB/ Details

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Provider Services:             Claims Submission Address:
1-800-822-5353              United Healthcare Dental
     Claims Unit
Electronic Payer ID:           P.O. Box 30567
521337971                         Salt Lake City, UT 84130-0567

Quick Links

UHC On Air Dental Channel
Provider Self Service
Manuals/Other Supporting Documents
Manage One Healthcare ID
Quick Reference Card
Demographic Change Form
Electronic Payments and Statements
DHMO / DC Member Copayment Schedules
Appeal and Grievances
Dental XChange
Dental Network Transition Notice

Message Board

Our call center is experiencing longer than normal hold times to speak with an advocate, with peak wait times on Monday. We understand the importance of your time and encourage you to continue to self-service on our portal.

Training Tools:
Explore our provider portal educational resources and learn how to best utilize the system to support your patients and your practice.
Access portal training module
Review UHCdental.com instruction manual

USHEALTH Group Information
USHEALTH Group claim submission information

Updates and information to help practices thrive:
UHC Dental News

We are pleased to announce that we are expanding access to care through provider consultations via teledentistry. Click Access to Care via Teledentistry.

Information on Recredentialing Extension.

The Hawaii General Excise Tax (GET) is tax that is charged on business activity in Hawaii. The Fee Amounts listed in our Preferred Provider Organization (PPO)/Medicare and Medicaid Fee Schedules are all inclusive, including, without limitation, reimbursement for any/all applicable state and federal taxes. Providers may not seek payment from enrollees for General Excise taxes. If you have any further questions, please contact UnitedHealthcare Provider Services at 1-800-822-5353

Please read this important announcement regarding PPE for New York Providers.

View: 2021 Claim Adjudication Updates

The most current DHMO / DC Member Copayment Schedules are now available for California & Nevada (also available under "Quick Links").

November 2022 UnitedHealthcare Dental Policy Update Bulletin Now Available.

American Dental Association (ADA) and CAQH ProView credentialing process for dentists.

Utilization Management Decision Making:
Utilization management decision making is based only on appropriateness of care and service and existence of coverage. The organization does not specifically reward practitioners or other individuals for issuing denials of coverage. Financial incentives for Utilization management decision makers do not encourage decisions that result in underutilization.

Limited benefit availability for Leased Network Providers, DHMO, Fixed INO, Fixed EPO, Direct Compensation and Referral Plans
At this time, you will not be able to retrieve procedure code pricing (i.e fee schedule) for these plans.